Customers & marketing
Customers & marketing
Bring guests back without renting another subscription. Customer profiles and order history live next to the register, gift cards and coupons are built in, and loyalty offers and email marketing go out from the same system that already knows who ordered what.
★Loyalty, gift cards, and email — built in, not bolted on.
Retention usually means yet another monthly tool.
Most restaurants stitch together a loyalty app, a gift-card provider, and an email service — three bills and three logins that don’t talk to each other. PatronWorks keeps the guest relationship where the orders are, so marketing runs on what actually happened at the counter.
How it works
Simple where it counts.
The guest becomes a profile
Orders build a customer profile and history automatically, so you know your regulars without asking them to sign up for anything clunky.
Reward and re-engage
Issue gift cards and coupons, and set loyalty offers that give people a reason to come back.
Reach them directly
Email marketing goes out from the same system, targeted with the order history it already has.
What’s inside
Everything this covers.
Know your regulars
Profiles and order history sit right by the register, so the counter and the back office share one view of each guest.
- Customer profiles and order history
- Built from real orders — no separate loyalty sign-up flow to babysit
Reward and bring them back
The tools that drive repeat visits are included, not a bolt-on you pay for twice.
- Gift cards and coupons
- Loyalty offers
- Email marketing from the same system
Marketing that knows the order history
Because customers, gift cards, loyalty, and email all live in one system, a campaign can be built on what people actually bought — not a guess exported from a POS into a disconnected email tool.
Good to know.
- Profiles
- Customer records and full order history
- Rewards
- Gift cards, coupons, and loyalty offers
- Outreach
- Email marketing from the same system
- Cost
- Included — not a separate subscription
Questions, answered.
Do I need a separate loyalty app?
No. Loyalty offers, gift cards, coupons, and email marketing are built in, working from the order history the system already has.
Where does customer data come from?
Orders build profiles and history automatically, so your regulars are recognized without a clunky separate sign-up.
Can I email my customers?
Yes — email marketing goes out from the same system, so you can reach guests based on what they actually ordered.
Explore the rest of the platform
Start running your restaurant on PatronWorks today.
14 days free, no credit card. Set up your POS, printer, and first crew member in minutes — or book a demo and we'll do it with you.